Store Policies

 
RETURN POLICY:
 
 
Sealed products
All products which you purchase from Fusion Gaming are guaranteed to arrive intact.  Please contact us within 5 business days if there is a damaged item in your package. Returned items are subject to a non-negotiable 20% restocking fee. All items must be returned within 5 business days following the confirmation of damage. Items returned beyond 5 business days will result in a penalty of an additional 10%.  Items returned beyond 30 business days will not receive any refund.
 
Singles
Due to the constant fluctuation in price, we do not accept returns on single cards.
 
Terms of refund payment
Refund payments are issued after we receive and process your return. You will receive your refund within 20 business days. However, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (see below for specific guidelines). 
 
 

If you pay by:

Your refund will go to:

... time until return is processed:

Credit Card

Credit Card

3-5 business days

Bank Account

Bank Account

Up to 10 business days

Check OR

Money Order

Store Credit refund

1 business day


Your Privacy
Fusion Gaming is committed to protecting your privacy. We only use the information we collect about you to process orders and to provide support and upgrades for our products. Please read on for more details about our privacy policy.

What information do we collect? How do we use it?
When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status. When you enter a contest or other promotional feature, we may ask for your name, address, and e-mail address so we can administer the contest and notify winners. You agree to be added to our mailing list for future promotions and deals. When you order through our website, you are opting in to receive newsletters about promotions, coupons, and important company announcements. All emails are sent through ConstantContact and you may opt out if you wish to no longer receive newsletters from us or our MTG partners.

How does Fusion Gaming protect customer information?
We use a Secure Server for collecting personal and credit card information. The secure server layer (SSL) encrypts (scrambles) all of the information you enter before it is transmitted over the Internet and sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. We do not use cookies to collect or store any information about visitors or customers.

Will Fusion Gaming disclose the information it collects to outside parties?
Fusion Gaming does not sell, trade, or rent your personal information to companies not affiliated with Fusion Gaming. Fusion Gaming may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include personally identifying information.


Fusion Gaming may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of Fusion Gaming, our users, or others.


In Summary
Fusion Gaming is committed to protecting your privacy. We use the information we collect on the site to make shopping at Fusion Gaming Online .com as simple as possible and to enhance your overall shopping experience. We do not sell, trade, or rent your personal information to others.


Your Consent
By using our Web site, you consent to the collection and use of this information by Fusion Gaming , Inc. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.


Fusion Gaming also provides links to affiliated sites. The privacy policies of these linked sites are the responsibility of the linked site and Fusion Gaming has no control or influence over their policies. Please check the policies of each site you visit for specific information. Fusion Gaming cannot be held liable for damage or misdoings of other sites linked or otherwise.